Privacy

Who we are: Crystal Anchor Studio operates from 135 Florida Road, Morningside, Durban 4001, Durban, South Africa. Questions go to [email protected].

• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Saved replies for privacy bookings reference this site so history stays on the right ticket at Crystal Anchor Studio.
• Why we use it: to reply to enquiries, schedule visits, and deliver the plant nursery / garden centre services you request under Protection of Personal Information Act (POPIA).

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Information Regulator of South Africa. Email visit@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +27 31 558 8790.
• Same-week privacy depend on the Durban board, not guesswork with clear tickets so handoffs stay consistent. No app-only queues for this bench.
• Seasonal plant nursery queues shift; we still confirm privacy in writing and are answered in plain English during Mon–Sat 09:00–17:00. We keep plant nursery notes separate from unrelated service tracks.

We keep privacy paced so plant nursery finishing quality stays steady and we keep South Africa holiday closures noted on the door card. Established 2014, still owner-run.