Payment & Refund

Payments for Crystal Anchor Studio services are collected according to the quote confirmed before work begins on crystal-anchor.world.

• This payment page on this site is maintained by Crystal Anchor Studio; email visit@this site if a step looks outdated for Durban.
• Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on South Africa norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Durban unless otherwise stated.

Seasonal plant nursery queues shift; we still confirm payment in writing and we keep South Africa holiday closures noted on the door card. Door updates for crystal-anchor post before opening when hours shift Desk near 135 Florida Road.